WatchMeGrow delivers outstanding products, service and value to hundreds of childcare centers nationwide. If your camera system vendor is not delivering the following, you need WatchMeGrow.
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Developed Exclusively for Childcare
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Our products are developed specifically for use in childcare. We develop our own software and maintain a constant research and development focus so your camera system will keep pace with the advances in technology. It is our goal to be the last camera system you will ever need.
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Childcare Industry Experience
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Our products and service have been approved by thousands of childcare operators and families nationwide:
- 10+ years serving the childcare industry
- 30,000+ current active family users
- 35%+ of our childcare center customers switched to WatchMeGrow after previously installing some other camera system
- Hundreds of current active childcare centers served nationwide
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References Available
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Please contact us at 1-800-483-5597 and we will be happy to provide references.
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Demonstrated Outstanding Customer Satisfaction
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Our commitment to delivering outstanding products, service and value is best exemplified by our satisfied customers and family users.
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| Customer & Technical Service / Support |
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Help Desk Support
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WatchMeGrow has a full time customer service and technical support team dedicated to providing you, your staff and your families with outstanding customer service. Most parents will not wait for the typical 24 hour email response time offered by other vendors if they have forgotten their password, need help logging or have other questions - if your camera system provider does not offer phone support most parents will call the childcare center for support. WatchMeGrow provides all support for your camera system so that you and your staff can stay focused on running your business. We are eager to help you and available 6 AM to 5 PM PST at 1-800-483-5597 or mail@watchmegrow.com. Give us a call today!
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Onsite Service & Installation
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While we can perform most troubleshooting remotely, we utilize a national network of professional hardware integrators to provide onsite support and installation services.
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Account Administration
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The goal of WatchMeGrow's customer service team is to take care of 100% of your viewing system needs so you can stay focused on running your business. Every new account must be approved by the center director before it can be activated. Account Administration includes but is not limited to the following:
- Product/feature explanation
- Signup authorization
- Room changes
- Transitions
- Temporary Authorized Multiple Room Viewing
- Graduations / Promotions
- Cancellations
- Forgotten passwords
- General questions
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Remote Monitoring
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WatchMeGrow checks to make sure your system is functioning properly on an ongoing basis and if there is an issue, we will correct it.
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WatchMeGrow Advantage |
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Bandwidth Balancing Technology™
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WatchMeGrow offers childcare's leading secure multi-user video platform. Our Bandwidth Balancing Technology™ allows us to deliver an outstanding video experience on an Internet connection half the speed and cost of that required by other systems.
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Easily Accessible Video™ (makes WatchMeGrow the easiest childcare video product to use)
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Difficulty viewing video is one of the primary reasons cited by the majority of the childcare centers who have switched to WatchMeGrow. WatchMeGrow is extremely easy to use. There are absolutely NO software downloads or ActiveX or Adobe Flash plug-ins required - if you can access the Internet, you can use WatchMeGrow. This is a truly unique feature that only WatchMeGrow provides. Most competing products and/or DVR security systems require software that will be blocked by approximately 60% of corporate firewalls - if you can't download their software, you will not be able to view their video. WatchMeGrow also works on all the major Internet browsers (Internet Explorer, Firefox, Safari, Opera). Your families will not have this problem with WatchMeGrow.
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Mobile Support
(PDA / Cell Phone)
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WatchMeGrow Mobile gives you easy access to WatchMeGrow - right from your mobile device.
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Largest Video Viewer
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WatchMeGrow offers one of the largest streaming video images in the childcare viewing market. We offer a 640x480 pixel view that is roughly half the size of a standard PC monitor screen.
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Unique Optional Features
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We continue to develop new features as well as offer additional products that you can easily add to your WatchMeGrow system:
- WatchMeGrow Digital Recording Software
- Welcome Terminal (for electronic communication)
- Additional Cameras
- LIVE LCD Viewing Monitors (for internal monitoring)
- IR / Remote Control Kit for TV Monitor
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LIVE Demo
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Access to our LIVE demo is just as it will be in your school - easily accessible and always ready for use by you or your approved families. All users will enjoy the same easy-to-use experience provided by our demonstration without having to download any software prior to use. We have taken every effort to replicate the same conditions that you will experience in your childcare center. Our demo is NOT a pre-recorded, looping or otherwise controlled video recording. Any company that can't offer a comparable LIVE demo does not offer a product that compares to WatchMeGrow.
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Free Website
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Easily customize and update your website anytime. upload forms and photos, receive online enrollment requests, offer menu and activity calendars, provide information for each of your educational programs, feature a map and tour of your school and more. You can use your WatchMeGrow website as your primary website (by assigning a domain name of your choosing) or as a Intranet so you can communicate with your enrolled families and staff.
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Online User Management Tools
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A full suite of online user management tools are provided so you can easily approve new accounts, schedule start dates, add siblings, process room changes individually or by class and more! You can also run various reports providing information on system usage.
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Digital Video Recording
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WatchMeGrow's digital recording software can be easily added to your WatchMeGrow system and allows you to review video for approximately two weeks (expandable) and then store it permanently on a CD, DVD or hard drive (available to Centers only).
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Reliability
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We provide our customers with the most reliable system in the industry. An extremely stable Linux based operating system and our remote system monitoring processes allow us to ensure that your system is always online.
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Free Software Upgrades
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We are committed to maintaining an ever improving product. Free software upgrades are included for the life of your WatchMeGrow system.
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WatchMeGrow Advantage |
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Center Approved Account Authorization
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Family user names and passwords are only issued after each parent is approved by the childcare center.
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Restricted Access
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Authorized parents are only able to access their children's classrooms and any Center approved common areas (not the entire center).
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User Access / Camera Controls
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Center administrators have system controls that allow them to disable individual cameras and/or accounts at anytime. WatchMeGrow is also available to assist with requests of this nature at anytime toll free at 1-800-483-5597.
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Unique Usernames and Passwords
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Usernames and passwords are at least eight characters and contain a combination of letters and numbers (only one person can login at a time per username).
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Automatic Logoff / System "Time-Out"
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If a user viewing session is inactive for a set period of time our system will automatically log them off (the default logoff is ten minutes).
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SSL Encryption
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SSL encryption protects all data and video with up to 256-bit Secure Sockets Layer encryption (the current web security standard). Any company that is not SSL encrypting their video and data is NOT offering a secure product or service.
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Reporting
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Administrators (owners/Directors) have access to various reports detailing user information for the last twelve months.
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3rd Party Verified
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Our network and software is regularly reviewed by an accredited IT Security Firm.
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| Purchasing |
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WatchMeGrow Advantage |
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Flexible Purchase Options
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We offer flexible pricing plans that allow you to purchase WatchMeGrow products with no upfront payment on a monthly plan or you can purchase your hardware upfront and own it from day one.
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NO Upfront Payment
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Purchase with NO upfront payment and a low monthly payment. At the end of the term, you own the hardware.
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Upfront Purchase
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You can purchase the hardware and own it from day one.
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Credit Cards Accepted
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Credit cards accepted and payment plans available.
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Lease Purchase
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Yes. We offer the option to purchase with lease financing.
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Pricing Guarantee
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WatchMeGrow will match or beat any reasonable offer. If you receive an offer that looks more competitive, it likely does not deliver everything you need. Given the opportunity, we will be happy to show you why WatchMeGrow is the best value.
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