Childcare Center Testimonials
Click here to view a Video Testimonial from one of our Childcare Partners.
"The Elizabeth Perry Rushton Child Development Center began using WatchMeGrow in 1998-99. WatchMeGrow helped to make us one of the best recognized programs in our area with an extensive waiting list for services. The Center has experienced full enrolment for the last six years. I credit a lot of that success to WatchMeGrow. I first came to the Rushton Center in January 1998. Our small center, associated with First Presbyterian Church in Downtown, Birmingham, Alabama, was just two years old and not very many people knew we even existed. We were located at the back of our church surrounded by big buildings with little street access. The center had just received NAEYC accreditation and was trying to maintain full enrollment, which we all know is the key to a successful center. I was working on ideas of how we could spread the word about our great little program. I had just returned from a trip to the 1997 NACCP conference where I met the people from WatchMeGrow. I was very interested in the concept of keeping parents more connected to their children and my board of directors was concerned about achieving and maintaining full enrollment. I then had what turned out to be a great idea. I would see if I could get someone to sponsor the costs of installing the WatchMeGrow system and use that as a way to introduce the Rushton Center to the Birmingham community. I would use watch me grow as a marketing tool. At that time no one in our community was using internet viewing cameras in their programs. I got a commitment from one our of our church members to cover the cost and then I developed press packages for all the TV, radio and print media outlets in Birmingham and sent them out. It worked. Within several weeks I had calls from two TV stations, from the local newspaper and from one area magazine. They all wanted to do a story on childcare security and how parents can choose safe programs for their children. (I remember that some incident that was bad news for childcare had just occurred therefore making the coverage timely.) After all the media attention we began to get calls for enrollment. People were very interested in being able to connect with their children during their workday. It gave them confidence in our program that we would want our program on camera and were inviting them into our day to day operation. A real added attraction was that grandparents who didn't live in the area could have access to their grandchildren. It was a winning situation all around. We started out charging just the parents who wanted the service a separate fee. We soon changed to including the fee for all parents in the monthly tuition. That was a good move.
While I soon gave credit to WatchMeGrow for making us more visible in our community, I did not know what kind a company they would be to work with. That is almost the best part. WatchMeGrow was great about helping us get started. They came to Birmingham and helped us install the system. Since the beginning they have been great to work with. They take their company and their service personally. They pay attention to details and are always there to help us solve any problems we may have. They handle access for parents and any concerns that may occur. It's been almost eight years now; I still think that they are a terrific group of people who really care about child care and helping programs as well as helping parents. I recommend them without hesitation. Every center would be doing themselves, their parents and their teachers a service by providing internet viewing. I think the people at WatchMeGrow are the company you would want to provide you this service. I am a happy and satisfied customer and hope to be one for years to come."
"We are extremely pleased with the WatchMeGrow service and we receive glowing feedback from our parents on a regular basis. Our center opened in January and this year alone over 140 parents have told us that they enrolled with us partly because we offer online viewing. Parents like being able to view their children and we like the fact that WatchMeGrow handles ALL the camera system details so we can stay focused on the children.
WatchMeGrow is great and we highly recommend them - especially for anyone opening a new childcare center."
"We have used the watchmegrow system since we opened our doors in May of 2006. I could not say a bad thing about it. It has been extremely useful and consistent. The technical aspect is usually the only issue we have. It has never been a problem from the watchmegrow side, any problems we have experienced with the system has been internet failures or equipment failures from our internet provider or our equipment. The staff at watchmegrow is very helpful and friendly. Our parents are very pleased with the system. We get a lot of feedback from parents and grandparents on how user friendly it is. It also serves as good documentation of employees misuse of company time. We have used it to catch criminals who have siphoned gas from our school van as well as some parents who have "walked off" with books from our book fairs. I would definitely recommend it for any daycare/pre-school whether private or public."
"I am glad internet viewing is NOT required at all centers - it is a real competitive advantage for us."
"WatchMeGrow is a great addition to our overall marketing program. Parents get very excited when told they will be able to view their child in action. New parents of 1yr olds who are being left for the first time ever find it a great comfort to be able to see how they are coping and interacting with other children. It is a great tool for us as teachers when dealing with a defiant child or a child who is playing rough with their classmates. Parents believe it and deal with it if they can see it happening. It is also a great comfort for parents who believe their child is having difficulty adjusting for the first time or to a new teacher and then they see them play and have fun just a few minutes after they dropped them off crying. The staff at WatchMeGrow is very friendly and helpful at all times. Our parents tell their children that they are watching them on the camera. Our parents also tell their friends who then are interested in our school."
"WatchMeGrow recently replaced our previous camera system partner and so far our experience with WatchMeGrow has been very positive. Their product is outstanding (our parents particularly like the larger video picture and "review the day" feature) and their customer service has been far superior to our previous experience. As the owner, I appreciate knowing that WatchMeGrow is taking care of all the details (account signups, user questions, maintenance, etc.) so I can stay focused on running my business."
"WatchMeGrow has been a vital part of our growth. It has provided a comfort level to our parents like no other. The clarity of the picture, live streaming video, and the ability to "review the day" is what makes WatchMeGrow the best choice in internet viewing technology. Their staff is wonderful and extremely knowledgeable. We appreciate the opportunity to partner with them while remaining the most "high tech" preschool in our area!"
"Being in the IT Customer Support field for 25 years for a major aerospace company, I have learned a lot about what it takes to be a successful global IT service provider. All ready being a totally satisfied and very avid promoter of the advantages of the WatchMeGrow Video system, I had thought I had seen the best in capabilities, features, and customer support......Well, the bench mark has been raised! I can't tell you enough how wonderful it is working with your team. The Technical knowledge is awesome, cooperation, coordination, project statusing, help desk, and administrative support could not be better. Your proactive and immediate response to issues with real time and successful implementation of solutions is unheard of in today's IT world. (and believe me I know about that with the global IT exposure I deal with daily). Customer access to management to discuss new requirements and suggestions, and management's subsequent evaluation and implementation of those suggestions in real time is one of the many business imperatives that will keep WatchMeGrow a top provider in your industry. Sitting here amazed at the speed and flawless implementation at which our additional security feature got turned up on our site, I was wonderfully surprised and unexpectedly excited with the new website format and Admin tool set rolled into the upgrade. The reports are without question, the most incredible formatted set of user friendly tools I have yet to see from web based statistics. Just in the 8 hours we have had our site up on the new format, the new reports have all ready helped us determine who was watching when. This in turn helped us understand why a parent came in expressing concerns, which subsequently allowed us to understand/explain and correct our processes to avoid any future concerns.
WatchMeGrow has outdone themselves this time, and I tip my hat to a fantastically managed, technically advanced, and completely customer focused team of professionals. Thanks again to all for your expertise and assistance in growing our school through the marketing advantages and parent satisfaction 'viewed' through your fine service offering."
"We have engaged in a survey about our school. It is very interesting, that on only 17 responses thus far, 5 have specifically identified Watch me Grow as a key reason for choosing our school! You guys are awesome."
"WatchMeGrow is a HUGE success here. Including the cost in our tuition (at your suggestion) was a wonderful sell and makes your team and technology just look like a gift from above. One of our parents has two kids with us. Her parents live in San Paulo, Brazil. They had only seen still pictures their youngest grand daughter. They are now watching live from San Paulo. They are thrilled and our parent thinks your system is AWESOME! Can you please send me another 100-200 brochures? I want to stock up for the rest of summer and more importantly the fall signup rush. Thanks again for all your help and guidance! WatchMeGrow is a true asset to our business and great partner."
"I have to tell you that WatchMeGrow has been godsend. It has benefited our school greatly and not just from a marketing standpoint, which we anticipated, but also as a teacher training and parent review tool. Actually being able to see and review a specific event on video makes it so much easier to address issues as compared to our old way of working through "he said / she said" situations. One of my favorite examples of how we are using WatchMeGrow came last week when one of our dads observed his child misbehaving online and called the school so he could speak to his child, let him know that his behavior was inappropriate and remind him that dad would be keeping an eye on him.
Honestly, we were one of these schools who really weren't sure if we ever wanted cameras but our experience has been so positive that we wish we had installed your product sooner. Now we have WatchMeGrow in all three of our schools and we couldn't be happier."
"We have actually had some really great press here since start-up. I contacted the local television stations and 2 of the 3 actually came out and did a story on us and the security and webcams installed. We also had another very nice article in another local paper highlighting the webcams. Business is going well, we are almost at half capacity now, which I am very pleased with. I have been very satisfied with my affiliation with WatchMeGrow. It has been a great asset for our new business. Thanks for the help."
"I just wanted you let you know how happy I am with WatchMeGrow. I love having the cameras up and running. My administrative staff also love having the cameras. We are getting the staff accustomed to being on camera. But in addition to being happy with your product/service, I am very pleased with your level of customer service. I love the website and how easy it is to use. The staff at watch me grow is informative, receptive to suggestions, and the response time with support is fantastic. Everything was installed in a professional and organized fashion, your team was great with helping to set the views and super helpful when going over the administrative tools. There have also been a few other staff that have given immediate help along the way with questions on the website, the DVR, etc. Thank you again, and we look forward to all the great benefits we are going to experience because of WatchMeGrow."
"I first learned about WatchMeGrow at a NAEYC Conference in Toronto in 1998. I decided then that I wanted to offer online viewing for parents when I opened Kids First Childcare Center in Rochester, NY. Our center opened in March 2001 and the team at WatchMeGrow installed our viewing system within the year. At first, our teachers were a little nervous about being on camera all the time, but they forgot about it within the first week. Now they love the fact that parents can relate to their child's day with specific questions about activities they saw online. WatchMeGrow has been a great selling feature for our childcare services. We serve families with relatives in Europe, Africa and South America and parents who take business trips around the country and the world. We have had fathers in the military viewing their children from Washington DC and Iraq. The stories of family members getting to see how our days are going at Kids First Childcare when they have to travel are truly heartwarming.
Every day, parents are welcome to call or drop in at any time as part of our Open Door Policy. WatchMeGrow offers one more avenue for parents to reach out and enjoy their children's day. New infant parents find it especially comforting as they make the transition back to work. Our interface with WatchMeGrow from a service perspective has always been excellent and I highly recommend their service."
"We contacted WatchMeGrow after the DVR system we initially installed failed to deliver the promised level of service and performance. While the DVR looked great before it was installed, our experience was anything but positive once the parents began using the system. Our DVR system was constantly crashing, delivered a very poor (slow) user experience and we were never able to reach our "contact" when we needed assistance. Another frustrating thing about our DVR was that all the parents had the same login ID and Password so all the parents could see the entire center - this also meant that parents who left the center could still see our center because we weren't able to cancel individual user accounts. With WatchMeGrow parents can only see their children's classroom and we can cancel a user account anytime. Our favorite thing about WatchMeGrow is that they take care of all the administration so we can spend our time more productively - we didn't have this before and now that WatchMeGrow is here my staff and I now have more time to run the center. WatchMeGrow's product and customer service have been outstanding and we wish we had installed them when we first opened our center."
"The staff at WatchMeGrow is always very helpful. They are very professional and speaking as the Director this is a great service to offer to new parents to our school. It gives parents the ability to check in on their child and have the sense of relief to leaving them in someone else's hands. Thanks to all employees at WatchMeGrow!"
"WatchMeGrow is a key to our success...the Parents LOVE it...the GRANDPARENTS won't stand to live without it!"
"The WatchMeGrow product is a HUGE improvement over our previous product - we really can't believe how much better it is! We have been receiving glowing reports from both our parents and staff and everyone we have worked with at WatchMeGrow has been so helpful - thank you!"
"We know how many families enjoy and choose us for Watch Me Grow. We include information in each one of the packets we give to visiting families. Even if they do not participate in WMG they feel more at ease knowing we are on camera all day, it gives them peace of mind. The grandparents that do not live close really enjoy it too. Thank you, School Manager"
"As the director of a childcare center with close to 200 kids, I appreciate WatchMeGrow because it reinforces the personalized child care we provide and it helps me run the center more efficiently. During marketing tours with prospective customers, parents like knowing that we're able to keep an eye on our children and they love learning that they can watch too. Now that our families are able to see our high quality care, we have found that new parents become comfortable at our center much more quickly. As a marketing solution, we have increased on WatchMeGrow awareness since we started tracking the number of parents who enrolled at our center partly because we offer WatchMeGrow streaming video - year to date, we receive an average of four new enrollments per month. Parents don't choose our center because of WatchMeGrow, but it helps us get a lot of parents through the door. WatchMeGrow's digital recording is another great tool that we use on a regular basis for our staff training. Nearly everyone one of my teachers has been through our 10/10 training exercise. This is a simple process where we have a teacher watch themselves in the classroom until they observe and note 10 things they've done well and 10 things they can do better. Seeing is believing - this "self-observation" technique really helps our teachers learn as opposed to us just telling them. Aside from the products they provide, WatchMeGrow's always makes sure we don't have to use up any staff time as they take care of all of our camera system needs."
"The second prospective parents walk in our door and see our CCTV camera monitors, they know that we take childcare security seriously and when they learn that they can view streaming video of their children over the Internet as well, they are elated. Being the only child care center with online parent viewing in our area is a great marketing advantage and we like the tech savvy customers WatchMeGrow helps bring through our door. We train our staff to interact with the children in front of the classroom cameras so parents can observe the outstanding child care we provide. I want my families to see that we provide great personalized childcare just like they provide to their own children. We love hearing an appreciative parent say something like "thank you for holding my baby while he was crying when I dropped him off this morning". WatchMeGrow has been in three of my day care centers for over three years and I'm installing WatchMeGrow in the two new childcare locations we're opening next year. I can't physically be in more than one place at once, but with WatchMeGrow Internet viewing I know I always have access to "see" my daycare centers.
I also like knowing that WatchMeGrow is taking care of all the customer support and hardware maintenance so my staff is never distracted from their first responsibility - our kids."
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